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AI is dead, long live AI

A while back we added a tailored integration to Open AI. It could add funny and sometimes helpful comments and help you come up with good names for tasks. Much has happened since then, AI has become more advanced and some could argue that Open AI no longer is the good guy company it set out to be. Long story short we have now removed this tailored integration and instead built support for almost any model out there.

Empower you agent with ticketeer MCP

Our new MCP (Model Context Protocol) connects your agent directly to ticketeer. You can for example ask you agent to create well defined tasks in a specific board using data from your conversation, or just reference a task and ask the agent to help you solve it. The possibilities are almost endless and the productivity gain is real!

How to set it up

First, generate an access key: open your user menu → Integrations → Generate access key. Two things to know: you can only have one key at a time, and it’s shown only once so copy it somewhere safe right away. Generating a new key replaces the old one.

Then point your agent at our MCP server. Most MCP-capable apps accept a config like this:

{
    "mcpServers": {
        "ticketeer": {
            "url": "https://mcp.ticketeer.se/mcp",
            "headers": {
                "Authorization": "Bearer YOUR_ACCESS_KEY"
            }
        }
    }
}

Not sure where that goes? Your agent does. Paste the snippet into a chat and ask it to help you connect, any capable assistant can give you step-by-step instructions for its own app, and some; like Claude Code, can even install the configuration for you.

Some agent apps require OAuth 2 authentication instead of an access key. This is a bit more advanced but we’ve got that covered too – you can create app-specific OAuth 2 clients directly in ticketeer.

Mind your privacy

A connected agent acts as you: it can see and do everything your ticketeer account can, including creating, editing, and deleting. Also keep in mind that whatever the agent reads from ticketeer is sent to the model provider you’ve chosen — meaning your data may cross over to whatever country that provider operates in. Connect models you trust, and treat your access key like a password.

Additional tips and use cases

  • Meeting notes to board. Paste a meeting transcript and ask your agent to turn every action point into a well-defined task on the right board, tagged and assigned.
  • Break it down. Point the agent at a big task and ask it to add a checklist of concrete sub tasks – then tick them off as you go.
  • Morning briefing. “What’s on my plate today?” – the agent can list your assigned tasks across boards and summarize recent comments so you skip the catch-up scroll.
  • Close the loop while you work. Coding agents can move the task to In progress, log time on it, and post a comment summarizing what was done – without you leaving the editor.
  • Tidy up. Ask the agent to find stale tasks, suggest better titles and descriptions, or restructure a messy board’s columns.